Surveys and Assessments

Among the WSRC’s most labor intensive and informative mandates is to undertake two major surveying and assessment efforts to collect and analyze original data.  The first is to conduct a survey for the purpose of assessing the satisfaction of customers with services offered by the Division of Vocational Rehabilitation.  The second is to collaborate with the Division of Vocational Rehabilitation in the development and implementation of a statewide needs assessment. 

COMPREHENSIVE STATEWIDE NEEDS ASSESSMENT

CSNA "How To" Guide from the RSA

2014 Comprehensive Statewide Needs Assessment

2009 Comprehensive Statewide Needs Assessment

CUSTOMER SATISFACTION SURVEY

2011 Customer Satisfaction Survey